Frequently Asked Questions
Everything you need to know about our Western-inspired couture.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days. For limited-edition heritage pieces or pre-order items, please refer to the specific delivery timeline listed on the product page.
What is your return policy for apparel and boots?
We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. Please note that footwear must be returned in the original, undamaged boot box.
How do I determine my correct size?
Each product page features a detailed size guide. Since our designs range from tailored silhouettes to relaxed Western fits, we recommend checking the specific measurements for each collection.
Do you offer international shipping?
Yes, we ship our collections worldwide. International shipping rates and duties are calculated at checkout based on your specific location and order value.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Please contact our customer service team within one hour of placement if you need to make changes.
Are your products handmade?
Many of our pieces feature intricate hand-embroidery, custom silver work, and artisanal detailing that honors traditional craftsmanship, making each item unique.